Building rapport is a great skill to have. Whether it’s a trust built up over time or fostering an instant connection, creating a bond with anyone you work with can be a great benefit in many situations.
While it is important to have in any situation business or personal, one group of people in particular that it is helpful to have a good rapport with your home builders. Your custom home builders are people who are super foundational to your quality of life but may not be someone you think of every day. And if you aren’t consciously trying to build a relationship with them, it can be easy to end up walking away after a project is built, satisfied with their work but without knowing your home builders in any real way.
Homebuilders are people with whom it is essential to have a good working relationship. We recently worked with Banner Custom Homes and it was a great experience, one from which we came out a bit wiser. For those that are about to or are currently dealing with something similar, here are a few things you might want to take into account:
You May Later Have Questions for Them
It may seem like once a homebuilder has finished a custom home construction project, then you won’t have to see them again. However, you’d be wrong.
Whether you end up having a question or concern immediately or years later when you sell the house, there’s always the chance you’ll need clarification. In those situations, it is helpful to be able to reach out to your homebuilders again at some point. Having a healthy relationship means that you can contact your homebuilders without fear of miscommunication or delays no matter the time frame.
Having a good rapport with your homebuilders also means you’ll know exactly who to reach out to whenever you have a problem. Knowing who is in charge of which department or project means that any contact you have with your homebuilders will be streamlined. That information saves both you and the builder time. This is a highly appreciated thing no matter which side of the transaction you are on.
Warranty Covered Work
Nowadays, most home builders of these custom homes offer a warranty when they build projects of any scale. If you employ a home builder with a warranty, you’re even more likely to see those you’ve worked with again. Even with a minor issue, if you have a good rapport with them, you can feel confident the upcoming work done will be high quality.
Additionally, in that revisit, it also means you will be having the employees visiting your home. This will be at a time when that house is truly yours and not just a builders’ project. You’ll want to be on good terms with the people who are in your personal space. Being aware of who is in your home and unbothered by their presence can significantly cut down stress in an otherwise potentially uncomfortable situation.
Also, if you have a good rapport with your builders, when they re-enter your home for any kind of remodel, you’ll be able to effectively communicate with them about the hours of their work. This is helpful if you have strict limitations on your schedule. You’ll feel more confident communicating with them about re-scheduling loud work to different hours or syncing your schedules for the sake of convenience.
Providing Trusted Recommendations
Lastly, if your friends and family like the work being done in your house, they may want to employ the same builder. And when you give your friends recommendations, you want to do so with confidence.
Not truly knowing the builder when you hand out their name could lead to possibly negative situations. Your word is an incredibly valuable thing, so giving out an endorsement is not something to be done lightly. If you have a good rapport with the company and recommend a friend to them, the company can be reminded of what a valuable customer you are since you have helped build their network of clients. All in all, a healthy rapport with your builders can only be a positive association to have.